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Repeat Prescriptions

multicolour_pillsYou can order prescriptions for medicines that you take regularly if your doctor has given you a printed repeat prescription slip. To re-order simply do one of the following:

  • Hand it in to reception having clearly marked the items required.
  • Post it to us with a stamped addressed envelope if you want us to post it back to you.

Alternatively you can order your prescription online. Patients new to this service are required to bring photo ID (such as a drivers licence or passport) to the reception. We can then issue you with a user name and password and A Guide to Ordering Your Repeat Prescription Online

This link will take you directly to the Systmonline login page (Please note that it can take up to an hour after your username and password have been generated for you to be able to log in)

Please note, to avoid errors, we do not take prescription requests over the telephone.

Pharmacy Arrangements

Whipton Branch Surgery - The following pharmacies collect prescriptions from the branch surgery; Day Lewis Whipton, Day Lewis Beacon Lane, Sainsburys Pinhoe, Boots Mount Pleasant, Boots High Street, Boots Exe Bridge, Superdrug Guildhall, Pinhoe Pharmacy, Lidl Co-op. Patients can leave a request form there and then collect the medication from these pharmacies.

Southernhay House Surgery - The following pharmacies collect prescriptions from our main surgery and will also deliver medicines within Exeter if necessary; Lloyds Sidwell Street, Lloyds Magdalen Road, Lloyds Heavitree, Sainsburys Guildhall, Tesco, Boots High Street and Exe Bridge, St Leonards pharmacy and Superdrug Guildhall.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

48_hoursPlease allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

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