You can make an appointment by telephone on 01392 211266 or in person during opening hours. Routine appointments are usually for 10 minutes. A small number of appointments are available each day for problems which are genuinely urgent. Please speak to reception if you are in any doubt. We would ask all of our patients to try and avoid phoning the surgery between the hours of 8.30am - 9.30am unless the call is medically urgent as this seems to be our busiest time.
We also have late appointments from 18:30 - 19:30 between Monday and Thursday specifically for patients that are unable to attend during the day. We ask that these are not used by patients that are able to attend during our usual clinic times.
Please note if you are going to be late for your appointment, the clinician may not be able to see you. We advise all patients to arrive promptly for their appointments. Please note, parking at Southernhay House Surgery can be difficult as there is no Surgery Car Park.
To sign up to our online appointments system, visit the Online Appointments Tab above.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.