Do you want to sign up to our Online Services?
If so, please visit Reception at either Southernhay House or Whipton Branch Surgery with photo ID (passport or driving licence)
GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book or cancel appointments online
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
How to sign-up
For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up
Online Record Access
The practice offers Detailed Coded Record Access (DCRA) where a patient can view additional information such as their diagnoses, test results and vaccinations in addition to their summary record which shows allergies, adverse reactions and medications.
If a patient requests access to their detailed coded information their record will have to be reviewed by a member of the admin team and it may be necessary for them to consult with the patient’s GP to grant access. Consequently requests may take up to 14 days and in some circumstances may take longer.
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